Working with parents and carers
The relationship between children
parents carers and the nursery is
crucial to the child’s well-being,
development and progress. We aim to
foster a trusting and mutually
supportive partnership in which
parents feel welcomed into the
centres and there is a two-way flow
of information, knowledge and
expertise.
Settling In
For a few days before a child starts their usual attendance pattern we ask parents to come along and spend time with their child in the appropriate area. We gradually increase the time the child is left. This is planned with your key person.
Daily feedback
Once a child starts the nursery and throughout their time with us the staff will support each child and parents. This is done by making time at the start and finish of the day wherever possible to talk to each parent and exchange information. In addition to this, for the under threes your child’s key person will complete a daily sheet informing you what they have eaten, whether they have slept and nappy/toileting details.
Individual Feedback
Your child’s key person will meet with you during the year to share with you observations, development portfolio. This is a confidential one to one meeting.
Parent Information
We also have a parent’s area where you can gather information about child development issues and have confidential discussions with staff. If you wish to do this, please ask.
Exchange of Information
As well as having regular daily discussions we encourage exchange of information by:
• making available a file containing policies and procedures – this is kept in the reception area.
• preparing a bi-monthly newsletter highlighting events at the centres
• holding parent’s evenings to give parents/carers the opportunity to talk to staff about progress and development at the centres
• maintaining a parent’s notice board displaying notices and posters
• producing an annual quality questionnaire and publishing the results and action points
• providing a suggestion box at reception and responding promptly to feedback.
We have an open door policy and parent’s carers are always welcome to speak to management and individual nursery staff.
We will do our utmost to accommodate individual needs.
Parent Comments
Here are a few things that parents have said about our nurseries :-

- What a fantastic place for Sam to learn and play
- Brilliant! Lovely and bright space.
- Absolutely fantastic - congratulations and best wishes.
- Very good, enjoyed the look around, very helpful.
- Wonderful airy play area. Great new facilities.
- Well done everyone concerned - What a lovely environment for our
children to play and learn.
- Fantastic environment - high ceilings & warm wood - great layout -
can I come?
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